New Clients


Welcome New Clients!

Thank for your exploring AMC of Garner Veterinary Hospital. The doctors and staff of AMC of Garner are committed to providing the very best in animal health care to our community. We believe strongly that owners are their pet’s best advocates and the most qualified to make decisions on what is best for the health of their pet. Our doctors and staff are here to support our clients by providing the necessary education, diagnostics, and treatments needed to meet our common goal of a lifetime of health for our pets.

What to Expect

As a new client of our animal hospital in Garner, NC, you can expect our full attention to your pets’ needs.

When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.

In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.

Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

Payment Options

Thank you for choosing the AMC of Garner for your pet care needs. One of our primary missions is to empower our clients to make the best and most informed decisions for their pet’s health through client education and by providing all available avenues to achieve excellent pet health. As such, we aim to make the cost of exceptional care as easy and as manageable as possible by providing several payment options.

Please be advised that the AMC requires payment in full at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, CareCredit, cash and personal checks. We ask that clients disclose to us prior to any services being rendered if they anticipate issues with payment. Credit card payments are not taken over the phone.

CareCredit is a healthcare credit card allows you to begin treatment immediately after you have been approved, and pay your fees over time with convenient monthly payment options.
You can apply online prior to your appointment, or while at AMC. For more information please visit

Please note that the cardholder must be present in order to process payment.


  • AMC assesses a $25 fee for returned checks.
  • Payment for services are due in full at the time they are rendered. If for some reason payment is not successfully collected AMC will make reasonable attempt to contact the client through calls and mailed invoice. If these attempts are unsuccessful AMC will be left with no other option than to move forward with third party collection procedures. Clients will not be eligible for additional services or medical refills until their balance has been paid.

What to Bring

To best prepare for and get the most out of your pet’s appointment make sure you bring the following:

  • Fecal Sample – We recommend fecal samples be checked once yearly on all patients. Only a small amount is needed and, of course, the fresher the better.
  • Urine Sample – We recommend urinalysis once yearly on animals over 7 or those showing signs of urinary tract disease.
  • Medications and Preventatives – Please bring a list of your pet’s medications, their doses and how often they take them. If its easier you can also bring the prescription bottles with you to the appointment for us to look through.
  • Food Label – If you have a concern about your pet’s weight or nutrition then cutting off the nutrition label from their food bag can be a great tool for us to evaluate their current diet.
  • List of Questions – We know that sometimes your pet’s problems can be overwhelming. It can be helpful to write down your pet’s issue and their history as well as questions you may have so nothing gets missed during their appointment.
  • Past History – New clients should remember to bring their pet’s complete medical and vaccine history. If you do not have copies you can call ahead so our reception staff can reach out to your past veterinarians to obtain copies.
  • Completed New Client and New Patient forms – Please complete the new client and new patient forms (found below) prior to your appointment. This will help to speed up the intake process and optimize your appointment time.

Pet Insurance

AMC is happy to provide information on popular pet insurance plans such as Trupanion and ASPCA Pet Health Insurance. Please ask our receptionists for more information or visit or

Modern Medicine, Like Family.

Online Pharmacy

Shop online for your pet’s food and medication and have it delivered right to your door!
Click here to shop now.


Monday-Friday: 7:30am – 6:00pm
Saturday: 8:00am – 12:00pm
Sunday: Closed

Contact Info

Phone: (919) 779-8887 (Call or Text)


Have a question?

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