Dear AMC friends and clients,

We know that the constantly evolving news surrounding COVID-19 can be scary and a bit overwhelming. With that in mind, Dr. Wolff and I would like to let you know about the measures we have taken to do our part in reducing the spread of COVID-19.

As of today:

  • We have instituted an extra layer of cleaning and disinfectant protocols to work in conjunction with our daily cleaning tasks. Common spaces are being routinely disinfected throughout the day.
  • We’ve installed an automatic hand sanitizer station across from the reception desk in the lobby. We ask that everyone (staff and clients alike), utilize this upon entering the building.
  • AMC staff are asked to stay home if they a fever and remain home until fever free for 24 hours. We kindly ask the same of our clients.
  • We ask clients who have appointments, but are running a fever, to ask a friend or family member to bring their pet to the hospital on their behalf. Our treating doctor or technician can speak with them over the phone during the exam time to answer any questions and review diagnosis. In these situations we will be happy to break from our typical protocol and take payment over the phone.
  • We are strongly encouraging our staff and clients to wash their hands frequently, avoid touching their faces and keep a safe distance (6 feet), from anyone who is sneezing or coughing.
  • For the time being we have instructed staff to refrain from shaking hands, high fiving or hugging clients. Jazz hands are still awesome and highly encouraged!
  • If you would like to have your pet’s medications or prescription diet shipped directly to your home, we recommend using our online pharmacy: https://amcofgarner.vetsfirstchoice.com/
  • Space permitting, we will do our best to get clients out of the lobby and into an exam room as quickly as possible. The health and safety of our clients, patients, staff, doctors and community is always our number one priority.

Please let us know if you have any questions. Be safe and keep positive.

COVID-19 and Petswww.cdc.gov/coronavirus/2019-ncov/faq.html#animals

You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus. When possible, have another member of your household care for your animals while you are sick. If you are sick with COVID-19, avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food. If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a facemask.