When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.

In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.

Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

Thank you for choosing the AMC of Garner for your pet care needs. One of our primary missions is to empower our clients to make the best and most informed decisions for their pet’s health through client education and by providing all available avenues to achieve excellent pet health. As such, we aim to make the cost of exceptional care as easy and as manageable as possible by providing several payment options.

Please be advised that the AMC requires payment in full at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, CareCredit, cash and personal checks. We ask that clients disclose to us prior to any services being rendered if they anticipate issues with payment. Credit card payments are not taken over the phone.

CareCredit®
CareCredit is a healthcare credit card allows you to begin treatment immediately after you have been approved, and pay your fees over time with convenient monthly payment options.
You can apply online prior to your appointment, or while at AMC. For more information please visit www.carecredit.com

Please note that the cardholder must be present in order to process payment.

ADDITIONAL POLICY INFORMATION

• AMC assesses a $25 fee for returned checks.
• Payment for services are due in full at the time they are rendered. If for some reason payment is not successfully collected AMC will make reasonable attempt to contact the client through calls and mailed invoice. If these attempts are unsuccessful AMC will be left with no other option than to move forward with third party collection procedures. Clients will not be eligible for additional services or medical refills until their balance has been paid.